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IESCO aspires to become a major, diversified, transitional, integrated
power supply company in Pakistan, with a strong environment conscience,
playing a national role in electricity supply and distribution.
At IESCO, we believe that time has come for us to set our sights beyond just being
a provider of conventional services. We expect to carry the spirit forward by
training and leading a crack team through the portal of Contact Centre
that will push the frontiers of our interactive experience with our customers.
Our Mission is to bring the assurance of energy to our customers,
with world class quality and commitment for satisfaction as we continue in our quest for excellence.
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The Pakistan Electric Power Company (Private) Limited (PEPCO) has been entrusted
the task of managing the transition of WAPDA from a bureaucratic structure to a corporate, commercially
viable and productive entity. It is a mammoth task and progress in the initial months was rather slow,
but one should keep in mind that responsibility is enormous and transition is a long drawn process.
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Latest automation technologies coupled with internet and intranet can be a wonderful tool if used intelligently. Online
facilities that can be offered through an electronically integrated setup can add convenience to a consumer's life,
and customer satisfaction can be improved tremendously.
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