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Procedures
New connections...
Disconnections ???
How to get yourself reconnected ?
All Tariffs Reconnection Policy
Extension of load
Change of consumer's name
Change of tariff
Shifting of general connections
Shifting of tubewell connections
Shifting of industrial connections
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'Application and Agreement' Form ?
Dear customer "Application and Agreement" Form commonly known as A&A form is used to apply for new connection, change of name, change of tariff and extension/reduction of load. You can download or you can get a printed copy of this form from nearest subdivisional office or from any of the customer service centers free of cost.

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Extension of load
Same A&A form is used to apply for the extension of load. On depositing the difference of security between sanctioned load and applied load, you can extend your load and avoid inconvenience. In addition to this you may also be required to deposit follwing charges/cost:
If you have availed any benefit or subsidy in capital/service connection cost at the time of getting connection at exiting load.
Cost of material required to effect extension of load.

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Change of consumer's name
Change of name is applied in the same manner as prescribed for new connection. Please submit following documents along with duly filled in Application and Agreement (A&A) form:
Ownership proof
No objection certificate from the landlord, if the applicant is tenant. In such cases landlord's ownership proof.
Attested copy of NIC.
A certificate from CSO IESCO to the effect that no arrears are outstanding against the premises.
You are also required to deposit difference of security as per prevailing rates.
For companies incorporated under companies ordinance 1984
Printed copy of memorandum and articles of association, along with attested certificate of incorporation.
Resolution of the company authorizing a person signing (A&A) form.
Security deposit is not admisible where change of name is due to transfer of property / connection through inheritence.

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Change of tariff
Again A&A form is used to apply for the change of tariff. Dear customer change of tariff is permissible only on running connection and where technically feasible. You will have to pay following charges/cost:
If you have availed any benefit or subsidy in capital/service connection cost at the time of getting connection at exiting tariff.
Cost of material required to effect change of tariff.
Difference of security as per prevailing rates.
Assessment bill for unauthorized use of electricity for tarrif other than sanctioned i.e. if higher tariff is applicable and you have already changed the mode of use of electricity.
Remember use of wrong tariff is an offense.
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Disconnection Permanent
Consumers of all categories can be disconnected due to default in payment on expiry of grace period after disconnection notice. If the arrears are not paid, system generated Disconnection Orders (DCO)/Equipment Removal Orders (ERO) can be implemented. Your connection can also be permanently disconnected on various other technical grounds e.g.
unauthorized extension of load;
illegal abstraction of electricity;
seasonal consumers who do not come forward to get their seasonal industry reconnected or
on certain other grounds e.g. special conditions of supply of Tariff-F, etc.
On consumer's request.

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Disconnection temporary
A premises can be temporarily disconnected at the written request of the consumer for a specified period. In this event you are required to undertake on non-judicial paper to the effect that you will pay the monthly minimum charges at the time of reconnection and will not claim for any concession on this account. You must also have cleared all your dues till the date of request for temporary disconnection.

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Shifting of general connections
Shifting of general connections is allowed on following terms and conditions, where technically feasible:
New proposed site is within the same subdivision.
The new proposed site is in the name of the owner of the connection or of his legal heir. In case new site is in the name of legal heir, 'change of name' will also be processed simultaneously as per relevant rules.
You will have to pay dismantlement charges, reinstallation charges and cost of extra material and equipment required for the shifting of connection.
You will also have to update security deposits as per fresh/prevalent rates.
And there are no arrears outstanding against the connection.

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Shifting of tubewell connections
Where technically feasible, shifting is allowed on following terms and conditions:
New proposed site is within the same division.
The new proposed site is in the name of the land owner of the connection or of his legal heir duly verified from Land Revenue Record. In case new site is in the name of legal heir, 'change of name' will also be processed simultaneously as per relevant rules.
You will have to pay dismantlement charges, reinstallation charges and cost of extra material and equipment required for the shifting of connection.
You will also have to update security deposits as per fresh/prevalent rates.
And there are no arrears outstanding against the connection.
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Reconnections
All the disconnected consumers are reconnected only after clearance of outstanding dues. A reconnection order (RCO) is authorized by concerning Customer Services Officer (CSO). Apart from outstanding dues you need to pay reconnection fee as admissible, service cost and other charges/dues if applicable. Disconnected consumers having disconnected period more than three years should apply for new connection. In such cases no fixed charges/minimum charges for disconnected period will be charged. But remember new connection will only be processed if there are no outstanding dues against the premises.

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Reconnection fee
Reconnection fee is recovered for the cost of dismantlement, reinstallation, labour and transportation charges etc. At the time of reconnection it is recovered as per following rates on the basis of total outstanding dues at time of disconnection:
Schedule of reconnection fee
Arrears upto Rs.1,000 Rs.100
Arrears between Rs.1,001-5,000 Rs.300
Arrears between Rs.5,001-15,000 Rs.900
Arrears between Rs.15001-100,000 Rs.2,000
Arrears between Rs.100,000-500,000 Rs.2500
Arrears above Rs.500,000 Rs.10,000
For disconnections on various other grounds e.g. disconnections on technical ground, unauthorized extension of load, seasonal disconnection or disconnections as per special conditions of Tariff-F no reconnection fee is admissible.

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Shifting of industrial connections
Shifting is allowed where technically feasible, on following terms and conditions:
New proposed site is within the same division.
The new proposed site is in the name of the owner of the connection or of his legal heir. In case new site is in the name of legal heir, 'change of name' will also be processed simultaneously as per relevant rules. If connection is being shifted in a rented building, an NOC for installation of connection has to be obtained from the actual owner.
Except connections governed under industrial supply tariff B-1 (upto 40 KW load) position/voltage drop of feeder at new proposed site remains within permissible limits.
You will have to pay dismantlement charges, reinstallation charges and cost of extra material and equipment required for the shifting of connection.
The connection having sanctioned load above 15 KW will be allowed through independent transformer at new site.
The shifting of connection upto 15 KW, may be allowed from the combined transformer exclusively meant for industrial/tubewell connections, on payment of cost as per Cost Sharing Scheme. However if the cost of the transformer, whether full or under sharing scheme had already been borne by the consumer, it would not be recoverable at the time of shifting, if being energised after shifting from an existing transformer having capacity available.
You will also have to update security deposits as per fresh/prevalent rates.
And there are no arrears outstanding against the connection.

 
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